Payment & Refund

Payments for Hidden Castle Planning services are collected according to the quote confirmed before work begins on hidden-castle.world.

• Accepted methods are confirmed by email from contact@this site and may include card or local transfer depending on Finland norms.
• When reading payment guidance on this site, mention that page name in your contact@this site subject so Hidden Castle Planning routes it correctly.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact contact@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Turku unless otherwise stated.

Seasonal estate planning education queues shift; we still confirm payment in writing and we keep Finland holiday closures noted on the door card. Reference the estate planning education page name if emailing a follow-up Desk near Aurakatu 112.